Monday, November 26, 2007
Chinese conformity has its advantages
I snapped this picture last week during a flight delay. All the passengers are eating the same thing. It’s a free meal provided by the airline to the delayed passengers. While I am impressed that Chinese airlines are sufficiently service-oriented to provide such a freebie, the approach is typically Chinese. The free meals are all the same; you get a mixed plate containing rice, a pork chop, pickled vegetables and fruit. You also get a can of Coke. No vegetarian option or Diet Coke. All the passengers were thrilled to take it. Contrast this with the American approach of providing meal vouchers so that people can choose their own meals. I’m not sure which is more efficient. Certainly it’s not worthwhile for airlines to provide different kinds of meals at the airport when there are so many restaurants available that probably run a more efficient kitchen than an airline. However, when hundreds of Chinese travelers are happy to eat the same slop, it’s probably pretty cheap.
Posted by MCC at 8:42 AM